Independent Reoprts About The Carpet Cleaning Industry

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MEDIA RELEASE Carpet Cleaner ordered to pay up - SEE THE MEDIA RELEASE

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There was even a carpet cleaner find $5,000 for ripping of the elderly... this happens all the time. 

This Video reveals Carpet Cleaning Technicians attempts to Scam the public

 

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Don't let just anyone loose on your carpets

Professional Carpet Cleaning Carpet Cleaning Methods

An Unregulated Industry

Carpet Cleaning Blog

In Brief

The carpet cleaning industry is un regulated and only a small percentage of carpet cleaners receive formal training. If a price seems too good to be true, it probably is. There are carpet cleaners out there who are members of an association, which have a code of practise - look for one of these when choosing a carpet cleaner.

While you're more likely to wait till your carpets are covered in muddy poor prints and unidentifiable splodges before hiring a carpet cleaner, the Australian standard recommends having your carpets cleaned at least once a year to prolong their life.

Carpeting your home is no small investment, costing on average, between $3,000 and $6,000-so you want to make sure your carpet cleaner knows what there doing

Avoid the temptation to choose a carpet cleaner solely on price. Take into consideration their qualifications, experience and whether they have insurance to cover the cost of any damage done to your home.

Checklist - Choosing the right
Carpet Cleaning Company

Ring at least three companies and ask them these questions to make sure you're getting a professional.

Qusetion 1: Are you a member of an association? National trade associations provide training for their members and have a voluntary code of practice. If you're not getting the desired result from your carpet cleaner, you can contact the association they are a member of for their help. Associations include:


1. The Australian Carpet Cleaning Institute - 02 4322 2652


2. The Australian Upholstery and Carpet Cleaning Association


3. The Australian Restoration and Carpet Cleaning Association

Qusetion 2: What do you charge? Price should never be the deciding factor in choosing a carpet cleaner, but generally if they are charging a very low price, be cautious. If you want a high-quality level of service, you must be expected to pay for it. The carpet cleaner should give you an estimate over the phone, but may need to inspect your carpet first to firm it up.

Make sure you give an adequate description of your entire home, including whether you have pets and if your carpets are stained. Most carpet cleaners charge by the 'standard' room which can be as low as $25. Others charge by the square meter, starting at around $4 per m². But as every job is different, there is no one-size-fits-all.

Included in the price should be basic spot removal, pre vacuuming and moving furniture (with the exception of large or delicate items). The company may offer extras such as deodorising, sanitising (meant to kill bacteria) and carpet protection (which forms a protective but not impenetrable layer on your carpet).

TRAP: You'll almost certainly come across the old 'bait and switch' technique in the carpet cleaning industry. It happens when a company will charge a low price - as low as $5 a room - just to get their foot in the door. Then once they are there, they try and convince you that you need extras, such as spot removal or sanitising until you are paying well over the original quote.

Question 3: What Guarantees Do You Offer? Companies should offer workmanship guarantees in writing so if you are not satisfied with their work, or they damage your carpets, they will be more likely to correct their mistakes.

Question 4: Do you have insurance? The company should have public liability insurance to cover the cost of any damage done.

Question 5: How long will it take? This will depend on the size of your home, the method used and how much furniture needs to be moved, but allow at least three hours.

Carpet drying time will also vary but for hot water extraction (also known as steam cleaning) it shouldn't take longer than six to eight hours with proper ventilation if it takes longer then 24hours to dry, too much water has been left in your carpet.

To locate an honest and reliable carpet cleaner in your area that we personally recommend simply visit the links below

Please don't waste your time if you intend on shopping for a cheap price...only call these professionals if you are honestly looking to invest in quality workmanship.

CLICK HERE for Carpet Cleaning in Sydney

CLICK HERE for Carpet Cleaning Queensland

CLICK HERE for Carpet Cleaning Melbourne

CLICK HERE for Carpet Cleaning Perth

 

CONSUMERS TESTIMONIALS:
 
 
We could hardly believe the this service was free.
 
 
After hiring carpet cleaners in the past we were bitterly disappointed but after using this service and the six recommendations this consumer guide gives we managed to hire a carpet cleaner who did a wonderful job for us. Thank you from Joan and John Merrylands Sydney
 
 
What a tremendous website, all the information anyone truly needs to arm themselves when shopping around for a carpet cleaner.
Mr Dickson South Port QLD
 
 
I hired one of the carpet cleaners from this consumer guide. his name was Peter from Red Rose Carpet Cleaning and he did an amazing job. Thank you to Peter and the information in this consumer guide. 
 
 
What an amazing service... best part it's free. Hard to believe at first but this free service really helped me choose a carpet cleaning professional who also was able to do an outstanding job cleaning my leather lounge. Jason Pierse Sydney
 
 
Amanda from Carlton. Thanks to this carpet cleaning consumer guide I was able to hire a trust worthy carpet cleaner. I have hired carpet cleaners in the past that have caused me nothing but grief but using the six points mentioned in this guide really helped me. thank you, thank you.
 
 
What a great idea. I still can't believe a service like this exists. Thank you carpet cleaning consumer guide, your service has really allowed me to hire a very good carpet and tile cleaner, Johno Cronulla in Sydney.
 
 
Hello, I needed a carpet cleaner and looked on your webpage and rang “Sydney Wide Steam Cleaning” one of your recommended carpet cleaners.   Tony the owner/operator has just finished cleaning my carpets and I am delighted.  He was friendly, knowledgeable and professional.  He quoted me a price over the phone and did not charge a penny more.  He did an excellent job and I will definitely use his services again and pass on his name to friends and family.  I had a very bad experience with carpet cleaners in the United States and know now to use web sites like yours to get good advice. Thanks from a very satisfied customer.
Philippa Gaha, Castlecraig
 
 
Hi, I am Joseph of Quakers Hill. I thought this was a trick until I read the 6 points to ask a carpet cleaner before I hired one. I could see straight away that it was true and that by asking the 6 questions I would be safe guarded and not have to worry. Thanks to the carpet cleaning consumer guide.
 
 
Dear author of this cleaning consumer guide, My name is Jessie and I have been badly burnt by carpet cleaning companies in the past. They always give a quote and then charge me more when they come to my home. I decided to use one of the recommended carpet cleaners from your guide and I was pleasantly surprised. The gentleman was professional and did a wonderful job. Thank you very much.
 
 
To whom it may be of interest, My name is Ted Nickols and I used the questions this consumer guide suggests to hire a carpet cleaner here in Victoria. It worked although I did have to call several cleaners before one was professional enough to follow the rules. That carpet cleaner did a remarkable job for me and I am very pleased.
 
 
It's about time there was a guide like this. I have been a genuine and honest carpet cleaner for many years and I am often shot down in flames because I initially quote an honest price rather than a cheap and deceptive price over the phone. Thank you for putting such a guide together as it also aids us genuine and honest carpet cleaners.
 
 
 
Hi, Meredith from Brisbane. I used the suggested questions to ask the cleaning companies before I chose one of them. I was shocked at how many calls I had to make before I had a company on the phone who was delighted to answer my questions without making me feal like I was doing wrong. They were very helpful and I hired them. They did a wonderful job. I would really like to thank the person who put this carpet cleaning consumer guide together and also All Aces carpet cleaning for such an amazing job on my carpets.
 
 
At first I didn't believe it but after reading just a little on this website and watching the videos I could see that this web site was for the people and not to make money. Many thanks to the author. Michael form Sydney.
 
 
I used one of those letter box flyers and found them to be a total con. I think the carpet cleaning industry is full of liars. I however feel blessed to have come across this non profit guide. It helped me to finally invest in a good cleaner. I did pay more than some of the advertised prices but the result was totally worth it. Thank you, thank you...
 
 
WOW I love this carpet cleaning consumer guide. I was a carpet cleaner many years ago and when I searched for a carpet cleaner on Google I found this web site. How true. I even learnt a few things to ask when I phone around too. Not to bad at all. Robert Johnson.
 
 
We used the consumer guide information not just for hiring a carpet cleaner for our company, also for investing in a long term cleaning company to clean our office area every night. What a great idea this web site is.  
 
 
I am very thankful to this guide because I have hired cleaners in the past and not one of them have ever made me happy. However, after using the principles in this guide and asking the sis questions I can tell you I did find someone in my area who was very good. I owe it to this free guide. Thank you ever so much, Michelle Ortirio.
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