Privacy Policy

The Carpet Cleaning Consumer Guide has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website.

Order Forms
Our website uses an order form for customers to request information, products, services and discounts. In order to receive information or order carpet cleaning through the carpet cleaning consumer guide through our website, website users must provide the carpet cleaning consumer guide with their name, address, telephone and fax numbers, email address and date and time they would like a representative recommended by the carpet cleaning consumer guide to come to their property. Users may also be asked to provide optional information that the carpet cleaning consumer guide uses to better understand its customers and their needs. While you can order the carpet cleaning consumer guides goods and services by using the order form on our website [link], at present you cannot pay for those goods and services via our website. Rather, you will receive an automatic email from our Sydney Australia headquarters confirming your request, and then the carpet cleaning consumer guides representative closest to you will call you to make all the necessary arrangements. The only time the carpet cleaning consumer guide discloses your personal contact information is when we tell your local carpet cleaner how to get in touch with you.

IP Addresses
We use your IP address to help diagnose problems with our server and to administer our website. Your IP Address is not linked to any personally identifiable information, e.g., name and telephone number.

Surveys
On occasion we will ask visitors to our website to fill out surveys. These surveys will help us better understand to how to serve our customers and how well our website is working. In return for completing a survey, you may be sent a free gift. So that we can send you a free gift, the questions on the survey will include your name, address and telephone number. You can fill out the survey without giving us your contact information, but we will not be able to send you a free gift.

Personal Information Disclosure
It is the policy of the carpet cleaning consumer guide to share customer contact information with our recommended carpet cleaners, agents or contractors for the purpose of performing the services or delivering the products customers order from us. The agent or contractor we use to perform the services or deliver the products you order form the consumer guide may contact you again concerning future purchases of goods and services.

The carpet cleaning consumer guide will disclose personally identifiable information pursuant to judicial or other government subpoenas, warrants or orders.

The carpet cleaning consumer guide collects personal information from persons seeking information on carpet cleaning opportunities or jobs…buying carpet cleaning equipment or looking to hire a carpet cleaner. Such persons must provide their name, address, telephone and fax numbers and email address. The carpet cleaning consumer guide also asks for further personal information that is optional. You will not be penalized for not providing any of the optional information, but we cannot send you any franchise information if you don't provide all of the required information.

Links
This website contains links to other websites. Please be aware that the carpet cleaning consumer guide is not responsible for the content or privacy practices of such websites. We encourage our users to be aware when they leave our website and to read the privacy statement of each website they visit. This Privacy Policy only applies to information collected on this website.

Security
This website has security measures in place intended to protect against the loss, misuse and alteration of the information under our control. We use a secure server designed to protect you from unauthorized use of information supplied to us on our website.

Changes To Our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Your continued use of any portion of the website following notification or posting of such changes will constitute your acceptance of these changes.

If we decide to change our Privacy Policy, we will post those changes on our Home page so our users are always notified of our policy.

Insolvency
In the unlikely event that the carpet cleaning consumer guide becomes insolvent and seeks protection under the Bankruptcy laws, or should the carpet cleaning consumer guide choose to be sold to or merge with a third party, the carpet cleaning consumer guide may share your personal and non-personal information with the third party that purchases the URL "www.carpetcleaningconsumerguide.com.au" or the assets of the carpet cleaning consumer guide, and will endeavor to make such transfer subject to this Privacy Policy, as it may be amended from time to time.

Acceptance of Privacy Policy
By using the website and its services, you signify your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any policy described in this Privacy Policy, your only choice is to discontinue use of the website.

Contacting the Website
If you have any questions about our website or our privacy policy, please contact the carpet cleaning consumer guide Customer Service by e-mail at

CONSUMERS TESTIMONIALS:
 
 
We could hardly believe that this service was free.
 
 
After hiring carpet cleaners in the past we were bitterly disappointed but after using this service and the six recommendations this consumer guide gives we managed to hire a carpet cleaner who did a wonderful job for us. Thank you from Joan and John Merrylands Sydney
 
 
What a tremendous website, all the information anyone truly needs to arm themselves when shopping around for a carpet cleaner.
Mr Dickson South Port QLD
 
 
I hired one of the carpet cleaners from this consumer guide. his name was Peter from Red Rose Carpet Cleaning and he did an amazing job. Thank you to Peter and the information in this consumer guide. 
 
 
What an amazing service... best part it's free. Hard to believe at first but this free service really helped me choose a carpet cleaning professional who also was able to do an outstanding job cleaning my leather lounge. Jason Pierse Sydney
 
 
Amanda from Carlton. Thanks to this carpet cleaning consumer guide I was able to hire a trust worthy carpet cleaner. I have hired carpet cleaners in the past that have caused me nothing but grief but using the six points mentioned in this guide really helped me. thank you, thank you.
 
 
What a great idea. I still can't believe a service like this exists. Thank you carpet cleaning consumer guide, your service has really allowed me to hire a very good carpet and tile cleaner, Johno Cronulla in Sydney.
 
 
Hello, I needed a carpet cleaner and looked on your webpage and rang “Sydney Wide Steam Cleaning” one of your recommended carpet cleaners.   Tony the owner/operator has just finished cleaning my carpets and I am delighted.  He was friendly, knowledgeable and professional.  He quoted me a price over the phone and did not charge a penny more.  He did an excellent job and I will definitely use his services again and pass on his name to friends and family.  I had a very bad experience with carpet cleaners in the United States and know now to use web sites like yours to get good advice. Thanks from a very satisfied customer.
Philippa Gaha, Castlecraig
 
 
Hi, I am Joseph of Quakers Hill. I thought this was a trick until I read the 6 points to ask a carpet cleaner before I hired one. I could see straight away that it was true and that by asking the 6 questions I would be safe guarded and not have to worry. Thanks to the carpet cleaning consumer guide.
 
 
Dear author of this cleaning consumer guide, My name is Jessie and I have been badly burnt by carpet cleaning companies in the past. They always give a quote and then charge me more when they come to my home. I decided to use one of the recommended carpet cleaners from your guide and I was pleasantly surprised. The gentleman was professional and did a wonderful job. Thank you very much.
 
 
To whom it may be of interest, My name is Ted Nickols and I used the questions this consumer guide suggests to hire a carpet cleaner here in Victoria. It worked although I did have to call several cleaners before one was professional enough to follow the rules. That carpet cleaner did a remarkable job for me and I am very pleased.
 
 
It's about time there was a guide like this. I have been a genuine and honest carpet cleaner for many years and I am often shot down in flames because I initially quote an honest price rather than a cheap and deceptive price over the phone. Thank you for putting such a guide together as it also aids us genuine and honest carpet cleaners.
 
 
 
Hi, Meredith from Brisbane. I used the suggested questions to ask the cleaning companies before I chose one of them. I was shocked at how many calls I had to make before I had a company on the phone who was delighted to answer my questions without making me feal like I was doing wrong. They were very helpful and I hired them. They did a wonderful job. I would really like to thank the person who put this carpet cleaning consumer guide together and also All Aces carpet cleaning for such an amazing job on my carpets.
 
 
At first I didn't believe it but after reading just a little on this website and watching the videos I could see that this web site was for the people and not to make money. Many thanks to the author. Michael form Sydney.
 
 
I used one of those letter box flyers and found them to be a total con. I think the carpet cleaning industry is full of liars. I however feel blessed to have come across this non profit guide. It helped me to finally invest in a good cleaner. I did pay more than some of the advertised prices but the result was totally worth it. Thank you, thank you...
 
 
WOW I love this carpet cleaning consumer guide. I was a carpet cleaner many years ago and when I searched for a carpet cleaner on Google I found this web site. How true. I even learnt a few things to ask when I phone around too. Not to bad at all. Robert Johnson.
 
 
We used the consumer guide information not just for hiring a carpet cleaner for our company, also for investing in a long term cleaning company to clean our office area every night. What a great idea this web site is.  
 
 
I am very thankful to this guide because I have hired cleaners in the past and not one of them have ever made me happy. However, after using the principles in this guide and asking the sis questions I can tell you I did find someone in my area who was very good. I owe it to this free guide. Thank you ever so much, Michelle Ortirio.